Please click on the method of communication required.

Telephone

We accept calls between the hours of 10am to 3pm from Monday to Friday except Bank holidays.

Please note we will only accept written instructions with a signature for the following:-

• Change of address
• Change of school
• Change of cheque payee
• Change of cheque address

We will accept instructions by telephone for:-

•  Await bills

Also, we will take requests for surrender and payment alteration quotations but we cannot actually proceed with either action without written authority.

Email

However, we will not accept instructions without a signature for the following:-

• Change of address
• Change of school
• Change of cheque payee
• Change of cheque address

We will accept instructions by email for:-

•  Await bills

Also, we will take requests for surrender and payment alteration quotations but we cannot actually proceed with either action without written authority.

Fax

Please note that we will not accept instructions without a signature for the following:-

• Change of address
• Change of school
• Change of cheque payee
• Change of cheque address